Total service outage

Incident Report for Make IT Safe

Resolved

This incident has been resolved.
Posted Sep 22, 2026 - 14:20 CEST

Update

The outage was caused by an incident triggered by scheduled maintenance at our cloud provider. We continue monitoring our systems.
Posted Sep 22, 2026 - 11:47 CEST

Monitoring

All services have been fully restored following the completion of maintenance work by our cloud provider. All systems are now operating normally. We will continue to closely monitor our systems following this incident.

We apologize for the disruption this may have caused.
Posted Sep 22, 2026 - 11:29 CEST

Investigating

We are currently experiencing a total outage affecting all services, caused by an infrastructure issue at our cloud provider. All systems are currently unreachable.

Our team is actively investigating and working with our cloud provider to restore service as quickly as possible.

We will post an update within 30 minutes or as soon as we have more information.
Posted Sep 22, 2026 - 11:07 CEST
This incident affected: Make IT Safe (Grouped SAAS, Dedicated SAAS).